Privacy Policy
We highly value the privacy of our customers. Therefore, we will only collect and use your personal data in the manner specified in this Privacy Policy.
- We will collect information from you only when it is necessary or in connection with a transaction.
- Your information will be retained if required by law or to fulfill the purpose for which it was collected.
You may browse the Company’s website without providing any personal information. When you access our website without logging into a user account, your browsing will be anonymous, and we will not be able to identify you.
We sincerely welcome your feedback. If you have any comments or suggestions, please send an email to: service@mail.yipnest.com
1. Collection of Personal Data
The Company will not sell, share, or trade any collected customer data with third parties. Personal data collected online shall be disclosed and used exclusively within the Company Group for internal purposes only.
When you create an account with the Company, we will collect the following basic personal information from you:
- Full Name
- Shipping Address
- Email Address
- Contact Phone Number
- Date of Birth
- Gender
The personal data we collect from you will be used for the following purposes:
- To deliver the goods you purchased from the Company;
- To provide you with the latest updates on product delivery status and offer customer support services;
- To supply you with information related to our products;
- To process your orders, or to provide services and information in response to your requests or via our website.
In addition, we will use the information you provide for account management, verifying and processing online payment transactions, reviewing materials downloaded from our website, identifying website browsers, conducting website user statistics. If you do not opt out of receiving such communications, we will also send you information about products or services that we deem suitable for you.
To ensure the smooth execution of delivery services, we may share your name and address with third-party partners (such as courier companies and suppliers).
Note: Courier companies may require you to provide your ID number to facilitate internal customs inspection procedures and ensure the smooth export of goods.
The Company may retain your order information, but for security reasons, we cannot retrieve this information directly. You may log into your account to access and view your order details, and also manage your personal addresses, bank information, and subscribed newsletters.
It is your responsibility to keep your personal information confidential and prevent unauthorized access by third parties. The Company shall not be liable for any risks arising from the improper storage of your password, including information leakage or unauthorized use.
2. Security of Personal Data
The Company is committed to the secure and confidential management of all collected data, and protects your personal information through the following measures:
- Restricting access permissions to personal data;
- Maintaining technical systems to prevent unauthorized access to computer-stored data;
- When the retention of relevant information is no longer necessary, we will destroy your personal data in a secure and compliant manner.
The Company adopts 128-bit Secure Sockets Layer (SSL) end-to-end privacy protection technology to process your financial information. This technology has an extremely high cracking threshold, estimated to take over one trillion years to breach, and is recognized as an industry-leading high-level security measure.
3. Disclosure of Personal Data
Except for partners providing delivery services for the Company’s website and relevant third parties, the Company will not share your personal information with any other organizations.
Under exceptional circumstances, the Company may be required to disclose personal information. Examples include situations where there is reasonable cause to believe that such disclosure is necessary to prevent threats to life or health, or to comply with law enforcement requirements.
If you believe that the Company has violated the provisions of this Privacy Policy, please send an email to: service@mail.yipnest.com
4. Changes to the Privacy Policy
The Company reserves the right to modify and update this Privacy Policy at any time.
5. Complaints Regarding Privacy Policy Violations
If you have any objections to the Company’s handling of customer privacy or the outcome of your complaint, please contact us via email at: service@mail.yipnest.com